Bramble Business Taking your business a step further online...

SME Business Chat Logo by Bramble

"We operate one of first dedicated manned chat facilities at Bramble's contact centre"

  Bramble Business was tasked to take over the implementation of a contact centre facility for SME Business Chat.  We did so in record speeds and the results have been incredible.  Bramble not only provided the contact centre facility/resource, we designed their startup processes from the ground up which has enabled us to really tailor a solution perfectly suited for SME and the team.  Now operating a team of 8 dedicated SME specialists Bramble has successfully managed the system architecture design, the day to day business processes, the system training.  Most importantly the system is future proofed to cater for thousands of customers.  And if you are wondering what this campaign offers?  well, click on the chat box below and find out!  

Bramble SME Business Chat Process Architecture

Bramble was tasked to setup and implement their Contact Centre Software Management and to implement a full working business process model for 8 members of staff.

 SME Bramble Hierachy and Software Management

Where off the shelf software didn't meet the requirements, Bramble built the rest from Dashboards, Resource Centres, Document Itineraries, even the project management gantt software / report functionality.

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|contact centre | inbound telephony support | outbound lead generation |

Newcastle | Gateshead | Sunderland | Northumberland | Durham |

"We were in trouble, there was no question of it!  Our current supplier and management team had let us down but Bramble managed to turn around what we had tried to do in eight months in as little time as four weeks.  Unbelievable value for money and there is no doubt in my mind that Bramble are here to help 100% without compromise.  We now have a contact centre, a management system, and a shed load of clients coming through the door" - Andrew Grey

Contact Centre Project

Not our normal contact centre offering.  This time it was the contact centre but without the phones!  In comes the first chat facility.  Get typing guys!  

Bramble Business was tasked to take over the implementation of a contact centre facility for SME Business Chat.  We did so in record speeds and the results have been incredible.  Bramble not only provided the contact centre facility/resource, we designed their startup processes from the ground up which has enabled us to really tailor a solution perfectly suited for SME and the team.  

Now operating a team of 8 dedicated SME specialists Bramble has successfully managed the system architecture design, the day to day business processes, the system training.  Most importantly the system is future proofed to cater for thousands of customers.  And if you are wondering what this campaign offers?  well, click on the chat box below and find out! 

Contact Centre Components

 Contact Centre

 Custom I.T System

 Business Processes

 Media Creation

 Website Development

 Creative Branding

Interested? 
Hire Bramble!!!
0191 438 7629

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